Our vision
Creating the right home and environment for every person.
Our mission
To provide specialised supported housing and advice to enable people to thrive in their lives.
Our values
- We are honest, respectful, and open about everything we say and do.
- We understand people’s housing needs and do our best to help people achieve their goals.
- We are committed to help our tenants find a personalised housing option.
- We are approachable and passionate about everything we do.
How we are regulated
In 2018 we became a registered provider. The following year we changed from a limited company to a Co-operative and Community Benefit Society with charitable rules.
We are regulated by the Regulator of Social Housing (4784) and the Financial Conduct Authority (8071).
Meet the Management Team
Find out more about our Non-Executive Board of Directors and our Management Team.
Publications
Annual Report 2023
Read our latest Annual Report that shares our work and impact and benefits for the people we house. Download our Annual Report 2023.
Annual Report and Financial Statements 2023
Read about our work and services alongside our financial accounts over the last 12 months. Download our Annual Report and Financial Statements 2023.
Working together
Encircle Housing works in collaboration with a wide range of partners across the country to provide the right housing for our tenants.
You can download more information:
– Landlord, developer and investor’s fact sheet
– Commissioner’s fact sheet
– Care provider’s fact sheet
Specialised Supported Housing Services
Read our step by step approach to ways we provide intensive tenancy related support. Download a copy of our Specialised Supported Housing Services.
Customer Charter
Our Customer Charter describes what our tenants and other customers can expect from us and the service we deliver. You can download a copy of our Customer Charter.
Tenant Satisfaction Survey Results 2023
Download our Tenant Satisfaction Survey Results 2023.
Our Voice newsletter
Encircle Housing’s tenant newsletter, Our Voice has been developed with the help of our tenants:
Summer 2024
Spring 2024
Winter 2023
Autumn 2023
Summer 2023
Spring 2023
Winter 2022
Autumn 2022
Summer 2022
People’s stories
Read real life stories that show the impact and benefits of our tenants living in supported living accommodation:
Charlie and Abbie-Rose’s story
Lucy’s story
Jenny’s story
Eric’s story
Our Specialised Supported Housing Vacancies
Are you or someone you know looking to rent a home, we have a few housing vacancies. If you would like to know more information, please get in touch.
Privacy Notice
Download Encircle Housing’s easy read Privacy Notice that explains why we need information about you, what we do with it, and your rights.