About us

Encircle Housing was set up in 2018. We are a specialist housing association providing homes for people with a learning disability, mental health needs, sensory impairments, homeless, leaving care homes, and physical disabilities.

People live in our properties across England, Wales, and Northern Ireland.

Supported living

Understanding a person’s wants and needs is the first step we take before looking for their home.

We want people to have choice about where and whom they live with. We help people to find the right housing and environment that meets with their needs and work in partnership with care providers to ensure a person can access support to live independently.

We believe that everyone has the right to feel safe and secure in their own home. Through our tenancy related support and guidance, we help people to maintain their tenancy.

Providing more homes

There is a huge demand for quality specialised supported housing. Our partnership work with local authorities, funders and investors across the country is enabling us to develop new housing opportunities for people. Through our growth plans we are focussing on providing tailored housing.

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Our vision

Creating the right home and environment for every person.

Our mission

To provide specialised supported housing and advice to enable people to thrive in their lives.

Our values

  • We are honest, respectful, and open about everything we say and do.
  • We understand people’s housing needs and do our best to help people achieve their goals.
  • We are committed to help our tenants find a personalised housing option.
  • We are approachable and passionate about everything we do.

 

How we are regulated

In 2018 we became a registered provider. The following year we changed from a limited company to a Co-operative and Community Benefit Society with charitable rules.

We are regulated by the Regulator of Social Housing (4784) and the Financial Conduct Authority (8071).

Meet the Management Team

Find out more about our Non-Executive Board of Directors and our Management Team.

Publications

Annual Report 2023
Read our latest Annual Report that shares our work and impact and benefits for the people we house. Download our Annual Report 2023.

Annual Report and Financial Statements 2023

Read about our work and services alongside our financial accounts over the last 12 months. Download our Annual Report and Financial Statements 2023.

Working together

Encircle Housing works in collaboration with a wide range of partners across the country to provide the right housing for our tenants.

You can download more information:
– Landlord, developer and investor’s fact sheet
– Commissioner’s fact sheet
– Care provider’s fact sheet

Specialised Supported Housing Services
Read our step by step approach to ways we provide intensive tenancy related support. Download a copy of our Specialised Supported Housing Services.

Customer Charter
Our Customer Charter describes what our tenants and other customers can expect from us and the service we deliver. You can download a copy of our Customer Charter.

Tenant Satisfaction Survey Results 2022
Download our Tenant Satisfaction Survey Results 2022.

Our Voice newsletter

Encircle Housing’s tenant newsletter, Our Voice has been developed with the help of our tenants:

Winter 2023
Autumn 2023
Summer 2023
Spring 2023
Winter 2022
Autumn 2022
Summer 2022

People’s stories

Read real life stories that show the impact and benefits of our tenants living in supported living accommodation:

Charlie and Abbie-Rose’s story
Lucy’s story
Jenny’s story

Privacy Notice

Download Encircle Housing’s easy read Privacy Notice that explains why we need information about you, what we do with it, and your rights.