Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Latest news

Our first planned painting programme

In late Autumn 2023, we launched our first planned painting programme along with our brand-new modern colours for our tenant’s homes. The paint has been developed with a major paint manufacturer to be hard wearing and fire rated.

Our Maintenance and Compliance Surveyor, Chris Crawford-Bennett explains, “I was part of the team carrying out our first Stock Condition Survey. We used the results from the survey to create our first Planned Painting Programme.

Giving our tenants choice and adding value is important to us. We spent time working with a major paint manufacturer to develop hard wearing durable and fire rated paints. The final colours were chosen through the involvement of our team; there are 5 wall colours and 4 feature wall colours.

We created large colour cards so our tenants can easily match up and choose a wall and feature wall colour. Having hard wearing paint means the scuff marks that happen through daily living could easily be wiped off the walls. The paint is fire rated to class 0, therefore, would reduce the spread of a fire if one should break out. Our new paint will last 4-5 times longer so there is less disruption to our tenants’ lives with redecoration works.

A few of our tenant’s homes are being decorated before March. I’ve really enjoyed working with the tenants and their care provider to agree the colours and arrange the works. Two tenant’s homes have just been decorated and everyone’s really happy with the new look.”

Painting our tenants’ homes

We have a 5-year painting programme, and will get in touch with tenants and their care provider a few months before the work is due to begin. We will discuss your paint choices and agree when the works are to be carried out at this time. Please do not get in touch before we contact you.

About this article

Read time:

4 minutes

Category:

Sign up to our newsletter

Stay in the know about news, events and important updates by signing up for our newsletter. Don’t miss out – sign up today!

"*" indicates required fields

Read more news from Encircle Housing

Encircle Housing is proud to launch Our Tenant Experience Strategy and Tenants Talk to ensure our services are inclusive, supportive, and shaped by the people who live in our homes.
Home Comforts Competition! One household will have the chance to refresh a shared space in their home with £1,000 of soft furnishings and/or furniture.
Competition time! Win an air fryer worth £100! Air fryers are an easy and healthy way to cook your favourite foods. Find out how to enter
We support our tenants with their wellbeing in a variety of ways, and as part of this commitment, we have also been improving how we work internally.
We listen and understand what matters to our tenants so we offer housing and meaningful tenancy related support that can make a real difference.
Meaningful engagement is not only about someone’s home; it’s about their overall wellbeing too. As the ways our tenants connect and engage with us changes, we are continuing to develop our approach.

Send us a message

Or get in touch

Sign up to our socials

Sign up to our newsletter

"*" indicates required fields

Skip to content