Privacy Policy

Introduction

Encircle Housing (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website address] (the “Website”) or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and financial information.  
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, operating system, and website usage data. 

How We Collect Information

We collect information through the following means:

  • Information you provide to us: When you fill out forms on our website, contact us, or apply for housing.
  • Information we collect automatically: Through cookies and other tracking technologies when you visit our website.
  • Information from third parties: Such as credit reference agencies, government agencies, and other housing providers.

How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services.
  • To communicate with you.  
  • To process your housing application.
  • To comply with legal obligations.
  • To protect our rights and interests.

Disclosure of Your Information

We may disclose your information to the following third parties:

  • Our service providers, such as IT providers and contractors.
  • Government agencies, such as the local council and the Regulator of Social Housing.
  • Credit reference agencies.
  • Other housing providers.
  • Law enforcement agencies, if required by law.

Data Retention

We will only retain your information for as long as necessary to fulfill the purposes for which it was collected.  

Your Rights

You have the following rights regarding your personal information:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing  
  • Right to data portability
  • Right to object  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Encircle Housing 2 High Street House High Street Yeadon, Leeds LS19 7PP

Email: [insert email address]

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.  

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