Repairs and maintenance

Repairs 

We keep your home well maintained, ensuring it is are safe and secure. We are here to help you, if something is broken or needs repairs please call us.

• Emergency repairs
  If you experience an emergency, please contact our Help Desk immediately at 0330 094 0142
• Non-emergency repairs
  For non-urgent repairs, use our online form to submit your request.

Read more about repairs in the leaflet below.

Planned maintenance

Every year we carry out our safety checks at your home including, fire, gas and electricity. We have a legal and regulatory responsibility to carry out these tests. Please allow the contractor into your home to carry out the work.

We make a plan to carry out improvement works to your home, such as replacing kitchens, new bathrooms and decoration works. We will always contact you to arrange a visit to carry out the work.