Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Latest news

Read our latest Annual Report

Our latest Annual Report shows the impact our work is having on our tenants and across our organisation.

Encircle Housing has continued to strengthen this commitment through continuous improvement, tenant involvement, and long-term investment in our homes and services.

Tenant engagement has been at the core of everything we do. This year we have been finding out what tenants think about our landlords services in our Tenant Satisfaction Survey. We have actively listened to tenant feedback on our services and their insights help shape our decisions and ensure our homes and services truly meet their needs.

You can find out how are tenants are choosing the life they want to live in their stories.

We will keep building strong relationships with our tenants, investing in our homes and our people, and working together to create communities where people feel safe, valued, and supported.

Thank you to everyone who has contributed to this report, and supported us.

You can read the full report and the summary.

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Read more news from Encircle Housing

Encircle Housing is proud to launch Our Tenant Experience Strategy and Tenants Talk to ensure our services are inclusive, supportive, and shaped by the people who live in our homes.
Home Comforts Competition! One household will have the chance to refresh a shared space in their home with £1,000 of soft furnishings and/or furniture.
Competition time! Win an air fryer worth £100! Air fryers are an easy and healthy way to cook your favourite foods. Find out how to enter
We support our tenants with their wellbeing in a variety of ways, and as part of this commitment, we have also been improving how we work internally.
We listen and understand what matters to our tenants so we offer housing and meaningful tenancy related support that can make a real difference.
Meaningful engagement is not only about someone’s home; it’s about their overall wellbeing too. As the ways our tenants connect and engage with us changes, we are continuing to develop our approach.

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