Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Announcement

Our office is closed from 3pm on Friday 22 May 2026, and reopens at 9am on Tuesday 26 May 2026. Our helpdesk will remain open for emergencies and emergency repairs.

Latest news

Our Voice is out now!

The winter issue of tenant newsletter, Our Voice is out now!

Inside this issue, you will find:

  • Send A Message, Share The Joy – send a personalised Christmas bauble
  • Our Tenant Satisfaction Survey Results 2025
  • Plunger Parade winners
  • Meet your new Housing Officers
  • Communicating with our tenants
  • Ways to pay bills including over the phone
  • Awaab’s Law and reporting damp and mould
  • Office closing times over the festive season
  • Take part in the crossword

Find out more in Our Voice!

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Read more news from Encircle Housing

Encircle Housing is proud to launch Our Tenant Experience Strategy and Tenants Talk to ensure our services are inclusive, supportive, and shaped by the people who live in our homes.
Home Comforts Competition! One household will have the chance to refresh a shared space in their home with £1,000 of soft furnishings and/or furniture.
Competition time! Win an air fryer worth £100! Air fryers are an easy and healthy way to cook your favourite foods. Find out how to enter
We support our tenants with their wellbeing in a variety of ways, and as part of this commitment, we have also been improving how we work internally.
We listen and understand what matters to our tenants so we offer housing and meaningful tenancy related support that can make a real difference.
Meaningful engagement is not only about someone’s home; it’s about their overall wellbeing too. As the ways our tenants connect and engage with us changes, we are continuing to develop our approach.

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